00000nam 2200000 4500 INLIS000000001257508 20231023033857 0010-1023001981 ta 231023###########################0###### 21.161.0003 21.161.0003 RAN c RANI PUSPITASARI CUSTOMER SERVICE AS TRAVEL MANAGEMENT FOR TRAIN PASSANGERS DURING COVID-19 PANDEMIC AT KERTAPATI PALEMBANG RAILWAY / RANI PUSPITASARI Palembang : Universitas Bina Darma, 2021 IX + 14 : Ilustrasi, Tabel ; 21 x 30