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=020  ##$$a 978-602-1311-59-2
=082  ##$$a 658.834 2
=084  ##$$a 658.834 2 KIR m
=100   #$$a Bahrul Kirom
=245  1#$$a MENGUKUR KINERJA PELAYANAN DAN KEPUASAN KONSUMEN : $b Edisi Revisi, Service Performance and Custumer Satisfaction Measurement /$c Bahrul Kirom
=250  ##$$a Ed. Revisi
=260  ##$$a Bandung :$b Pustaka Reka Cipta,$c 2021
=300  ##$$a 280 hlm : $b diagram.; tabel ; $c 24 cm
=650  #4$$a Perilaku Konsumen
=504  ##$$a Termasuk bibliografi
=990  ##$$a 00000007084